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Support

Customer support

Get help with your account, therapist profile, billing questions, and technical issues.

Contact us

Fastest ways to reach support

Include your account email and a short description of the issue so we can respond with the right context.

Phone

(650) 898-7782

Available for direct support questions and follow-up conversations.

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Account access

Contact support if you cannot sign in, need help regaining access to your account, or believe your account has been accessed without authorization.

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Profile updates

We can help with therapist profile corrections, practice information updates, licensure details, and issues related to availability or referral visibility.

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Billing and plans

If you have questions about pricing, plan eligibility, future billing, or account changes tied to a paid plan, contact support and include the email address associated with your account.

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Technical issues

If something is broken, include the page you were using, what you expected to happen, what happened instead, and any error message you saw. That reduces back-and-forth and makes debugging faster.

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More information

Review our Privacy Policy or Terms of Use for legal and data-handling details.

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